Depending on which web browser you are using, you may encounter an error when you attempt to use your ledger device. We recommend using the Chrome web browser for the best experience.
If you encounter the follow error where the device says
Unknown Device [####:####] you will need to update to the usb backend mode in Chrome by changing the flag to enabled.
You can do this by typing the following in your URL bar:
chrome://flags/#new-usb-backend where you will choose 'enable'
This should then allow you to use your Ledger device with Unchained Capital on Chrome.